July 15, 2019
I swam, walked a nature trail, and enjoyed some sunny beach time this afternoon at the first port of call on my 17-night Caribbean and trans-Atlantic voyage. It was good medicine for the numerous headaches I’m dealing with aboard Costa Pacific, where the facilities and customer service have been abysmal.
Got up about 12:30 a.m. aboard Costa Pacifica in the Port of La Romana, Dominican Republic. I had arrived on board yesterday afternoon after a horrendous boarding experience, and my luggage hadn’t been delivered when I went to bed about 9 p.m. Opened my door to get my suitcase – but it’s not there!
Picked up the phone to call reception. The telephone in my cabin doesn’t work! It’s one fail after another so far for Costa Pacifica. What a nightmare!