November 28, 2021
The U.S. Department of Transportation determined JetBlue Airways and Southwest Airlines violated federal law when they refused to grant a disabled Virginia man mask exemptions, a win for Americans with medical conditions battling the airlines over their extremely restrictive policies on face coverings.
DOT found JetBlue violated the Air Carrier Access Act by failing to provide an accommodation to a passenger with a disability with respect to the carrier’s mask policy for Kleanthis Andreadakis’ October 2020 request to fly maskless from Richmond, Virginia, to Boston, Massachusetts, for the birth of his first granddaughter.